Privacy and Cookie Policy

Last Updated: September 22, 2026

This Privacy and Cookie Policy describes how FamilyHomeChristianBooks.com (hereafter "the Store," "we," "us," or "our") collects, uses, protects, and discloses your personal information when you visit or make a purchase from our website.

The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

What We Collect

We may collect the following personal information when you interact with our website:

Contact Information: Name, email address, phone number, billing address, and shipping address.
Account Information: Username, password, and order history.
Payment Information: Payment details processed securely through our payment gateways (we do not store full credit card numbers on our servers).
Demographic & Preference Data: Postcode, communication preferences, and interests.
Technical & Usage Data: IP address, browser type, device information, and pages visited on our site.
Customer Feedback: Information provided through customer surveys, contact forms, or product reviews.

How We Use the Information We Gather

We require this information to understand your needs and provide you with a high-quality service, specifically for the following reasons:

Order Fulfillment: Processing orders, payment verification, shipping products, and managing returns or customer support inquiries.
Account Management: Maintaining your account credentials and order history.
Internal Record Keeping: Business administration, compliance, and auditing.
Service Improvement: Analyzing website usage to improve our products, services, and navigation.
Communication: Sending order updates, transactional notifications, and responding to inquiries.
Marketing: Periodically sending promotional emails about new products, special offers, or other news if you have opted in. You may opt out at any time.

Third-Party Service Providers

We do not sell, rent, or lease your personal information to third parties.

To operate our business, we share necessary information with trusted third-party service providers solely for essential operational purposes, including:

Payment Gateways: Processing credit card and electronic payments securely.
Shipping & Delivery Partners: Delivering physical products to your address.
IT & Analytics Services: Website hosting, performance monitoring, and statistical analysis.

All third parties are bound by strict obligations to handle your data securely and use it only for the specific services they provide to us. We may also disclose your information if required to do so by law or court order.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, technical, and administrative safeguards to secure the information we collect online.

How We Use Cookies

A cookie is a small file placed on your computer's hard drive. Once added, the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze web traffic and improve our website to better serve customer needs. We use this information for statistical analysis purposes, after which data is removed from active tracking logs.

Overall, cookies help us provide a better website experience by enabling us to monitor which pages you find useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Managing Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the Store's features (such as keeping items in your shopping cart).

Your Privacy Rights and Choices

Depending on your location, you have rights regarding the personal information we hold about you:

Access / Right to Know: You may request details regarding the personal information we hold about you and how it is used.
Correction: You may request that we update or correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal obligations (such as record retention for tax or regulatory compliance).
Opt-Out of Direct Marketing: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or contacting us directly.

To exercise any of these rights, please contact us at (800) 426-3954 or submit a message through our Contact Us page. We will process your request promptly and without fee.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, note that we do not have control over that other website. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting external sites. You should exercise caution and review the privacy policy of the website in question.

Changes to This Policy

The Store reserves the right to update or change this Privacy and Cookie Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

List of Cookies We Collect

The table below lists the primary cookies collected by our platform and the information they store:

Cookie Name	Cookie Description
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed the use of cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.